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The Complete Guide to Jewellery Repairs by Anthony Paul Jewellery

on Nov 02, 2026

Joe Jackson

Joe Jackson

Director | Family run jewellers specialising in bespoke & antique jewellery
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Joe Jackson

Joe Jackson started his career in Jewellery in 2008, where he began working in his father’s shop in Marlow. After learning the ropes and gaining an in-depth knowledge of jewellery, he took over the business with his brother George. Now running our Maidenhead boutique he continues in his father’s footsteps.

Joe specialises in buying in beautiful antique and pre-loved pieces that are proudly displayed in all our boutiques. He’s also motivated to blend the traditional skills and craftsmanship with the demand for digital and online content by creating our website and sharing the day-to-day running of the business and workshops on social media.

The Complete Guide to Jewellery Repairs by Anthony Paul Jewellery

Jewellery often carries a story, from family heirlooms passed down through generations to rings marking special occasions. If a piece becomes damaged, you might wonder: can jewellery be repaired? In many cases, professional repairs can restore its condition and let you keep something meaningful instead of replacing it. At Anthony Paul Jewellery, we provide professional jewellery repair services for a variety of pieces, including rings, bracelets, necklaces, chains and earrings.

From repairing broken components to restoring gemstones and adjusting ring sizes, the right repairs can help preserve a piece's appearance, functionality, and sentimental value. In this guide, we explore the types of jewellery that can be repaired, the services available, the signs that a piece may need attention and what to consider when arranging a repair. 

What Types of Jewellery Can Be Repaired?

Jewellery comes in many forms, and each type can develop its own problems over time. A ring might need resizing, a necklace could have a broken link, or an earring fastening may need replacing. A professional jeweller's repair service can restore damaged pieces, so you can keep enjoying your favourite jewellery. The repair options available will depend on how the item is made, the materials used and the issue that needs addressing.

Rings and Bracelets

Rings, bracelets and bangles come in a wide range of designs, from simple gold bands to intricate pieces featuring gemstones or decorative detailing. Common repair services include ring resizing, shank repairs, reshaping, and clasp replacement. Gemstone rings may also require claw re-tipping or setting rebuilds to keep stones securely in place.

For bracelets, repairs can involve soldering links, replacing fastenings or restoring the shape of a bangle. The materials, construction and design of each piece will influence the most suitable repair method, helping preserve its original style and functionality.

Necklaces and Chains

Necklaces and chains vary considerably in length, style, and construction, ranging from delicate gold chains to statement necklaces featuring pendants, pearls, or gemstones. Repair options include chain soldering, clasp replacement and pendant repairs, allowing individual components to be restored where possible.

Necklaces featuring precious stones may also need setting repairs, while pearl necklaces can benefit from professional restringing. Different chain styles require different techniques, particularly when working with fine links or intricate designs. A jeweller can assess the piece and recommend suitable repairs based on its materials, structure and overall design.

Earrings and Gemstone Jewellery

Earrings and gemstone jewellery include everything from simple studs and hoops to elaborate drop earrings and pieces featuring diamonds or coloured gemstones. Depending on the design, repairs can include replacing earring backs, fixing posts, repairing fastenings and securing stones within their settings.

Gemstone replacement may also be an option if a stone is missing, with careful matching helping maintain the original appearance. Jewellery featuring intricate settings or delicate detailing may require specialist attention to preserve its design. The right repair depends on the materials used, the setting, and the piece's construction.

The Most Common Jewellery Repairs

Jewellery can become worn, damaged or loose through regular use, but professional repairs can help restore its appearance and functionality. From broken chains and damaged clasps to loose gemstones and rings that no longer fit comfortably, many common issues can be addressed without replacing the entire piece.

Understanding the different types of jewellery repairs available can help you decide how best to care for your favourite items and preserve their sentimental and financial value for years to come.

Chain Soldering and Clasp Replacement

Broken chains and faulty clasps are common jewellery problems, particularly with necklaces and bracelets worn regularly. Chain soldering involves carefully joining broken links to restore the chain's strength and appearance. If a clasp is damaged, loose or difficult to fasten, replacing it can make the jewellery secure and easier to wear. A jeweller can assess the metal type, chain design, and extent of the damage before recommending the most suitable repair.

Claw Re-Tipping and Setting Rebuilds

The claws holding gemstones in place can wear or weaken over time, increasing the risk of stones becoming loose or falling out. Claw re-tipping involves adding metal to worn claws to help secure the stone safely. If the setting has suffered more extensive damage, you may need a rebuild to restore its structure. Regular inspections can help identify worn settings early and reduce the risk of losing valuable or sentimental gemstones.

Stone Replacement and Matching

Gemstones can become chipped, cracked or lost through everyday wear, accidental knocks or damaged settings. Stone replacement lets a jeweller restore a piece's appearance by fitting a suitable replacement gemstone. Matching the original stone involves considering its size, shape, colour, cut and overall appearance to achieve a consistent finish. A professional jeweller can assess the setting and recommend an appropriate replacement that complements the existing design while ensuring the stone fits securely.

Ring Shank Repairs and Reshaping

The shank is the band that forms the main body of a ring, and it can become thin, bent or damaged through regular wear. Shank repairs restore the band's strength, helping prevent further damage and improving the ring's durability. Depending on the condition, a jeweller may reinforce a worn section or replace part of the band. Reshaping can also correct a misshapen ring, helping restore its original form and making it more comfortable to wear.

Ring Resizing

Rings may become too tight or loose due to changes in finger size, temperature or personal preference. Ring resizing adjusts the band's circumference for a more comfortable, secure fit. Depending on the design, a jeweller can add or remove metal, then carefully join and finish the band. Some rings, particularly those with intricate patterns or gemstones around the entire circumference, may require additional consideration. A professional assessment helps determine whether resizing suits the specific ring.

Rhodium Plating, Polishing and Cleaning

Over time, jewellery can lose its shine, develop surface scratches or show signs of discolouration. Polishing helps reduce minor surface marks and restore the metal's appearance, while professional cleaning removes accumulated dirt and residue. Rhodium plating is commonly used on white gold jewellery to provide a bright, reflective finish and improve its surface appearance. These services can refresh well-loved pieces, although the right treatment depends on the metal, finish, and condition of the jewellery.

Pearl Restringing

Pearl necklaces and bracelets can loosen or wear as the thread weakens with regular use, so restringing is an important part of their care. The process involves removing the pearls, inspecting them for damage and threading them onto fresh material. Pearls are often individually knotted during restringing to help prevent them from rubbing together and reduce the risk of losing multiple pearls if the strand breaks. Professional restringing helps restore the jewellery's structure while preserving its appearance and wearability.

Signs Your Jewellery Needs Repairing

Jewellery can show signs of wear over time, particularly when worn regularly or exposed to knocks, moisture and everyday activities. Recognising these warning signs early can help prevent further damage and reduce the risk of losing valuable gemstones or sentimental pieces. 

From loose settings to damaged clasps, knowing what to look for allows you to arrange professional repairs before minor issues become more serious. Regular checks can also help keep your favourite jewellery secure, comfortable and looking its best.

  • Loose or Missing Gemstones

If a gemstone moves within its setting, appears uneven or is missing entirely, your jewellery may need professional attention. Loose stones can fall out unexpectedly, potentially resulting in costly replacements. A jeweller can inspect the setting, assess the claws or mount and secure the stone where possible. Avoid wearing the piece until it has been checked, particularly if the gemstone feels unstable.

  • Broken Chains or Faulty Clasps

A chain that has snapped, developed a weak link or repeatedly catches on clothing may need repairing. Clasps that fail to close properly or open unexpectedly can also put your jewellery at risk of being lost. Check necklaces and bracelets before wearing them, paying attention to areas around the fastening. Professional soldering or clasp replacement can help restore security and make the piece suitable for regular use again.

  • Bent or Misshapen Rings

Rings can become bent or distorted after accidental knocks, heavy lifting or prolonged wear. You might notice that the band no longer looks circular or feels different on your finger. Shape changes can also affect the security of any gemstones held within the setting. A jeweller can assess the damage and determine whether reshaping or structural repairs are needed to restore the ring's original form.

  • Worn Metal or Visible Damage

Thin areas, deep scratches, cracks and worn sections of metal can indicate that jewellery needs attention. Ring bands may gradually lose material, while delicate chains can develop weak points that are difficult to spot at first. Ignoring these issues may increase the likelihood of breakage. A professional inspection can identify areas that need reinforcing, repairing or replacing before the damage becomes more extensive.

  • Dull Appearance or Discolouration

Jewellery that has lost its shine, developed tarnish or changed colour may benefit from professional cleaning or refinishing. Everyday products, cosmetics and environmental exposure can contribute to residue and surface changes. However, discolouration may sometimes indicate worn plating or damage to the metal's finish. A jeweller can assess the cause and recommend suitable cleaning, polishing or rhodium plating to help restore the piece's appearance.

How the Jewellery Repair Process Works

At Anthony Paul Jewellery, we understand that many pieces of jewellery hold personal or sentimental value. Our repair service helps you care for these treasured items, giving them the attention they need to remain part of your collection. Our expert team assesses each piece and carries out the necessary repairs at our on-site jewellery workshop in Windsor and Maidenhead.

Every item receives careful attention, with the work tailored to its individual condition, design and repair requirements. From fixing broken components to restoring worn settings, our team uses its knowledge and craftsmanship to help return your jewellery to good condition while preserving its original character. Once the repair is complete, your jewellery is ready to enjoy again, so you can keep wearing a piece that means something to you.

How Long Do Jewellery Repairs Take?

The time required to repair jewellery depends on the type of damage, the complexity of the work and whether any replacement parts or gemstones are needed. Simple repairs, such as clasp replacement, chain soldering or professional cleaning, may be completed within a few days. More complex work, including ring resizing, claw re-tipping, setting rebuilds or stone replacement, can take longer depending on the design and materials involved.

Pearl restringing and rhodium plating may also require additional time, particularly if specialist work is needed. If a replacement gemstone must be sourced or a bespoke component manufactured, turnaround time may be extended. Turnaround times depend on the work required and workshop availability. We’ll advise on an estimated completion date when assessing your piece.

How Much Do Jewellery Repairs Cost?

The cost of jewellery repairs depends on the type of work required, the materials involved and the condition of the piece. Simple repairs, such as replacing a clasp or soldering a broken chain, will generally cost less than more complex work, including ring shank replacement, setting rebuilds or gemstone replacement. The metal type and any specialist techniques needed can also affect the final price.

For example, resizing a plain gold ring may cost less than adjusting a ring with intricate detailing or multiple stones. Professional cleaning, polishing and rhodium plating are other options, with prices depending on the jewellery's size and condition. For more details or to request an estimate, contact the team at Anthony Paul Jewellery, who can assess your piece and advise on the work required.

Repair, Restore or Remodel?

Deciding whether to repair, restore or remodel a piece of jewellery depends on its condition, design and sentimental value. If your jewellery has minor damage, such as a broken chain, faulty clasp or loose gemstone, a repair may be all that is needed to make it wearable again. Restoration is often suitable for older or heavily worn pieces that need attention to revive their original appearance while preserving their character.

If your style has changed or you want something different, remodelling lets you transform an existing piece into a new design. The extent of the damage, the condition of the materials, and your desired outcome can help you decide which option best suits your jewellery.

Why Choose an In-House Jewellery Workshop?

Choosing a jeweller with an in-house workshop offers several benefits when repairing, restoring or remodelling treasured pieces. At Anthony Paul Jewellery, we carry out all repair work at our on-site workshop in Windsor and Maidenhead, where quality craftsmanship is a priority. A dedicated workshop lets the team focus on the care, precision, and expertise needed to restore jewellery and help customers keep their favourite pieces in excellent condition.

  • Expert Jewellery Repairs

Jewellery repairs require skill, precision and an understanding of different metals, gemstones and settings. From broken chains and damaged clasps to ring resizing and stone replacement, each repair needs an approach suited to the individual piece. The dedicated workshops in Windsor and Maidenhead provides a space for this specialist work, with a focus on high-quality craftsmanship and restoring jewellery's appearance, functionality and wearability.

  • Dedicated Workshop Craftsmanship

An in-house workshop means repairs are completed in-house rather than sent to an external repairer. This provides a dedicated setting to assess jewellery, identify damage, and determine suitable repair methods. Whether a piece needs a straightforward fix or more detailed restoration, careful attention to its condition, materials, and design helps ensure the work suits the jewellery.

  • Care and Attention to Detail

Every piece of jewellery has its own design, materials, and condition, so a considered approach to repairs is essential. From delicate chains to intricate rings, the right repair method helps preserve the character of the original piece while addressing any damage. With all repairs carried out in the Windsor workshop and our Maidenhead workshop, we focus on quality workmanship and helping customers enjoy their treasured jewellery.

FAQS

What Types of Jewellery Can You Repair?

Anthony Paul Jewellery offers repairs for a variety of jewellery pieces, including rings, bracelets, necklaces, chains and earrings. From fixing broken components to addressing worn settings and damaged gemstones, our team can assess your jewellery's condition and determine the repair work needed to restore its appearance and functionality.

Can you repair older pieces of jewellery?

Older jewellery can often be repaired, helping you continue to enjoy pieces that may hold sentimental or historical value. The work required depends on the item's age, materials, design, and condition. Our team can assess the piece and advise on suitable repair options to help preserve its original character.

Do you offer jewellery remodelling?

Jewellery remodelling offers an opportunity to give an existing piece a new look while retaining elements that are important to you. Depending on the design and condition of your jewellery, it may be possible to adapt or transform it. This can update older pieces or create something that better suits your style.

Which jewellery materials can you repair?

The repair options available depend on the materials, design and condition of each piece. Different metals and settings can require different approaches, particularly when working with delicate details or gemstones. Our team can assess your jewellery to determine what work is suitable and the best way to approach the repair.

Can you repair jewellery not made by Anthony Paul Jewellery?

You may have a treasured piece that was purchased elsewhere and now needs attention. Jewellery repair isn't limited to items bought from the original retailer, but the options available depend on the piece and the work required. The condition, materials, and design will all influence which repairs are suitable.

Enquire About Jewellery Repairs Today

If your jewellery needs repairing, Anthony Paul Jewellery is here to help. From broken chains and damaged clasps to ring resizing and gemstone repairs, our team can discuss your requirements and advise on the next steps. Simply complete the online contact form on this page with details of your repair, and we’ll get back to you to discuss your options.

Alternatively, call us on 01628 620 353 or email enquire@anthonypauljewellery.co.uk to speak with our team. Trust Anthony Paul Jewellery to help restore your treasured pieces with care and attention to detail.

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